Position: Head – IT Infrastructure
Location: Noida
Experience: 15-20 Years
Industry: Manufacturing, IT Services, Solar
Reports to: CIO / CTO
Job Summary:
We are seeking a highly experienced Head of IT Infrastructure to lead and manage the IT infrastructure, data centers, network, security, and IT operations across multiple locations. This role will be responsible for designing, implementing, and maintaining a robust, scalable, and secure IT infrastructure that supports business operations and future growth.
Key Responsibilities:
1. IT Infrastructure Management
- Oversee the entire IT infrastructure, including data centers, servers, storage, cloud solutions, and virtualization technologies.
- Ensure high availability, reliability, and performance of IT systems across multiple locations.
- Develop and implement an IT infrastructure roadmap aligned with business objectives.
- Establish data governance, backup policies, and access controls to protect critical business data.
2. Network & Security Management
- Lead the design, implementation, and maintenance of enterprise-wide networks (LAN, WAN, SD-WAN, VPNs, Wi-Fi, etc.).
- Implement and manage cybersecurity policies, firewalls, endpoint security, and identity & access management (IAM) for IT & OT Infrastructure
- Ensure compliance with ISO 27001, NIST or other industry standards related to security and risk management.
- Ensure IT infrastructure complies with regulatory and audit requirements
3. IT Operations & Service Management
- Manage IT service delivery and IT operations across multiple locations. Implement and enforce IT policies, SOPs, and best practices across the organization.
- Implement and maintain ITSM (IT Service Management) frameworks like ITIL for efficient service desk operations.
- Drive automation in IT operations to improve efficiency and reduce downtime.
- Define SLAs, KPIs, and incident management processes for IT support.
4. Cloud & Digital Transformation
- Lead cloud adoption strategies (AWS/ Azure/ Google Cloud) for infrastructure modernization.
- Oversee hybrid cloud environments, virtualization, and containerization (VMware, Kubernetes, Docker).
- Implement disaster recovery (DR) and business continuity (BCP) strategies.
5. Vendor & Budget Management
- Manage relationships with vendors, service providers, and third-party partners for IT infrastructure services.
- Oversee contract negotiations, licensing, and procurement for hardware, software, and services.
- Optimize IT spending through budget planning and cost control measures.
7. Team Leadership & Collaboration
- Lead and mentor a team of network engineers, system administrators, security specialists, and IT operations personnel.
- Foster a culture of innovation, continuous learning, and collaboration within the IT team.
- Work closely with CIO/CTO, business leaders, and department heads to align IT with business goals.
Key Requirements:
Technical Skills:
- Strong experience in managing multi-location IT infrastructure (Data Centers, Cloud, Network, Security).
- Hands-on expertise in network architecture, firewalls, SD-WAN, VPN, MPLS, and cybersecurity solutions.
- Knowledge of enterprise-grade security tools (SIEM, IDS/IPS, Endpoint Protection, IAM, DLP).
- Proficiency in server management, virtualization (VMware, Hyper-V), and storage solutions (SAN, NAS, Backup & Recovery).
- Experience with cloud platforms (AWS, Azure, GCP) and hybrid cloud strategies.
- Understanding of ITIL processes and ITSM tools (ServiceNow, BMC, Jira).
- Leadership & Business Acumen:
- 15-20 years of experience in IT infrastructure and security leadership roles.
- Experience in managing large teams and multi-location IT operations.
- Strong vendor management and negotiation skills.
- Ability to develop IT strategies and roadmaps aligned with business objectives.
- Proven experience in budgeting, cost optimization, and IT governance.
- Strong problem-solving, decision-making, and crisis management skills.
Preferred Certifications:
Network & Security: CCNP/CCIE , CISSP/CISM
ITIL v4 Foundation – IT Service Management
AWS/Azure/GCP Certified Solutions Architect